Street Strategies

Street Strategies

The City’s street-based homelessness strategies are intended to identify and assess the needs of unsheltered Angelenos and connect them to resources, services, and housing opportunities. Our multi-faceted approach is focused on conducting outreach and engagement; expanding hygiene, sanitation, and storage options for people living on the streets; increasing diversion opportunities for people experiencing homelessness; and expanding our collaborations with the broader community around challenges and opportunities in our work to address street-based homelessness.

Outreach

The City funds LAHSA Homeless Engagement Teams (HET), which provide direct outreach to individuals experiencing homelessness throughout the City. City-funded outreach workers build relationships with people on the streets, and provide linkages and referrals to available resources, such as shelter, transportation to and from appointments, assistance with getting identification, and more. Outreach teams work closely with City and County departments, and have a central role in the City’s services-led model of addressing the homelessness crisis on our streets.

Unified Homelessness Response Center

Mayor Garcetti launched the Unified Homelessness Response Center with a clear purpose: to create a central command post for our daily efforts to tackle the crisis of unsheltered homelessness. The UHRC brings every facet of our leadership into a single headquarters to coordinate street-level responses to homelessness, so that outreach teams, sanitation crews, law enforcement, and critical City, County, and State partners are working hand-in-hand every single day.

The UHRC is the backbone of our street strategies. When a community welcomes a new A Bridge Home project, the UHRC helps get that neighborhood’s enhanced service zone up and running, ensuring we deliver on our promise of cleaner and safer streets. And when emergencies strike, the UHRC is a one-stop shop for critical coordination across agencies and a center for smart solutions to protect our most vulnerable residents.

The UHRC is driven by data. Using powerful ArcGIS mapping tools, the center’s staff use constantly-updated numbers to see the greatest needs on our streets, measure where encampments are and what impact they have on a neighborhood, and connect operations across departments to ensure that City resources are deployed efficiently and effectively. 

Improving Public Health

Mayor Garcetti has chartered the City’s first wide-ranging Public Health Task Force to proactively and rapidly address sanitation and public health concerns in a more holistic manner. The Mayor appointed key senior officials across City agencies to focus on both immediate responses to public health/sanitation emergencies and long-range goals. In addition, the Task Force will create protocols for dealing with new emergencies.

Initial Task Force topics will include:

  • Measurement of public health
  • Illegal waste dumping
  • Rodent control
  • Sanitary conditions for those living, travelling, and working on our streets every day


The Task Force will consistently monitor the state of public health in the City with data-driven approaches, allowing for effective triaging, partnership building, and collaborations.

Mobile Hygiene Services

To support the public health and safety of our most vulnerable residents, the City of Los Angeles provides hygiene services to Angelenos experiencing homelessness. To date, our Pit Stop program has placed 17 fully-monitored restroom locations across the city to ensure everyone has access to safe public restroom facilities. Our team has also rolled out a new mobile shower program, adding new resources to current shower programs like Lava Mae and Shower of Hope. Supporting these critical facilities does more than supply additional hygiene options for Angelenos in need; it brings comfort, hope, and dignity back into the lives of our unsheltered neighbors.

Cleaning and Rapid Engagement (CARE) Teams

Mayor Garcetti is focused on ensuring our city’s streets and sidewalks are clean and passable while we deliver housing, health resources, and hope to all of our neighbors living without a roof over their heads.

Starting in October, Angelenos will see more boots on the ground leading this work, with the Mayor’s new Cleaning and Rapid Engagement (CARE) teams pairing ramped up trash pickup with expanded outreach services to homeless encampments across our neighborhoods.

Each CARE team will be assigned to a Council District, enabling us to deploy clean up services more efficiently and help sanitation workers build stronger relationships with homeless Angelenos. The teams will receive specialized training and deliver public health resources — including daily trash collection and mobile hygiene centers — to Angelenos experiencing homelessness.

Unified Homelessness Response Center Policy Group Agendas

Unified Homelessness Response Center Policy Group Meeting Minutes