Contact our City team
311
mayor.helpdesk@lacity.org
Meet the team

Nidia Lozano
Constituent Service Representative:
Nidia oversees the operations of the Mayor's Help Desk. She leads the dedicated Constituent Service Representatives and works with the different departments in the City of Los Angeles to assist Angelenos with their needs. Nidia worked in the private sector for nearly 10 years before joining the Mayor's Office to build on her passion to serve her fellow Angelenos.