Posted on 02/17/2016

LOS ANGELES — Mayor Eric Garcetti announced today that the Los Angeles Emergency Management Department (EMD) will lead recovery efforts for the Porter Ranch community after the state confirms the leaking well at Aliso Canyon has been sealed.  EMD will open a Local Assistance Center in the community to provide a centralized location where residents and businesses can access programs and services from a variety of agencies to help facilitate their return home and to their normal routines. The location and hours of the center will be announced soon after the state's confirmation.

“My priority is the health, safety, and well-being of the Porter Ranch community,” said Mayor Garcetti. “Stopping the leak is only the first stage of recovery. Thousands of lives were upended by this disaster — and the City of Los Angeles is here to help people return to their homes, start doing business again, and get back to normal as quickly as possible.” 

The City's Local Assistance Center will offer a range of services including information on potential refunds related to disruption of City services, updates from the Los Angeles County Assessor based on change of residence during the relocation, disaster relief available to impacted businesses, and access to mental health services.

"Once the leak is capped, those affected will begin to take the first steps in a long process of recovery," said Councilmember Mitchell Englander. "With more than 15,000 people looking to move home again and resume their daily lives, it is vital that we set up a support system for families to have a centralized hub to access resources."


The following departments and agencies are confirmed to provide services at the Local Assistance Center.  Others may be added:

  • Office of Mayor Eric Garcetti

  • Office of Councilmember Mitch Englander

  • Los Angeles City Attorney

  • Los Angeles 311 City Services

  • Los Angeles Police Department

  • Los Angeles Fire Department

  • Los Angeles Department on Disability

  • Los Angeles Department of Water & Power

  • Los Angeles Bureau of Sanitation

  • Los Angeles Department of Economic & Workforce Development

  • Los Angeles Department of Animal Services

  • Los Angeles County Office of the Assessor 

  • Los Angeles County Department of Public Health

  • Los Angeles County Department of Mental Health

  • Los Angeles County Department of Consumer Affairs

  • Los Angeles County Office of Emergency Management

  • Los Angeles Unified School District

  • South Coast Air Quality Management District

  • Office of California Insurance Commissioner Dave Jones

  • California Governor's Office of Emergency Services

  • California Employment Development Department

  • U.S. Small Business Administration


"The recovery process for a community is often fraught with uncertainty," said Emergency Management Department General Manager James Featherstone.  "Establishing a Local Assistance Center provides a one-stop-shop for information and services to support the repopulation and recovery efforts of a recovering community. More than a dozen governmental agencies and services will be represented to assist returning Angelenos."


The City has also established a Recovery Coordination Center at the City's Emergency Operations Center in downtown Los Angeles to facilitate coordination across governmental and non-governmental stakeholder agencies throughout the recovery process.


Residents and businesses can find currently available resources at